General terms and conditions
The terms that apply to cruises, charters and overnight stays with River Maritiem VOF.
This is a translation of the Dutch original. If the two versions differ, the Dutch text prevails.
These terms apply to all cruises, charters and overnight stays with River Maritiem VOF. In short:
- Payment by invoice, within the period stated on the invoice. Card payment on board is not possible. (art. 2)
- Cancelling up to 14 days in advance costs 50%, after that 100%. (art. 3)
- On board: minimum age 12, no pets, no heels or hard soles, no smoking indoors. (art. 4, 7 and 8)
If anything differs, the full text below applies.
1. General
1.1 River Maritiem VOF is a trade name and is registered with the Chamber of Commerce (Kamer van Koophandel) under number 66962838.
1.2 These general terms and conditions apply to all quotations, bookings and agreements relating to cruises (including multi-day cruises), charters and overnight stays (B&B).
1.3 By making a booking, the client declares that they accept these terms.
1.4 Deviations are only valid if agreed in writing.
2. Bookings and payments
2.1 A booking is final once confirmed by River Maritiem VOF.
2.2 The client is obliged to pay the agreed price in full.
2.3 The client pays within the period stated on the invoice.
2.4 Payment by debit card is not possible.
2.5 If the cruise, charter or overnight stay starts before the payment period ends, the full amount must be paid no later than 48 hours before the start.
2.6 If payment is not made on time, River Maritiem VOF reserves the right to cancel the booking.
2.7 The booked times are binding. Arriving later does not entitle the client to an extension.
2.8 The booked time is time on board; sailing time is determined by the captain on the basis of the conditions.
2.9 If the client books extra time, that is extra time on board.
2.10 Changes (such as the number of people or extras) are possible up to 48 hours before the start, subject to availability.
3. Cancellations and changes
3.1 Cancellation by the client:
- Up to 14 days before the start: 50% of the total price is due.
- Within 14 days before the start or in the event of a no-show: 100% is due.
3.2 Cancellation or rescheduling by River Maritiem VOF:
- In the event of force majeure (such as weather conditions, technical defects or illness of the crew), we reschedule the cruise, charter or overnight stay in consultation.
- If rescheduling is not possible, the client is entitled to a refund of the amount already paid.
4. Use and safety
4.1 The captain’s instructions must always be followed immediately.
4.2 The captain has the right to change, interrupt or end the cruise, charter or overnight stay if safety so requires.
4.3 The maximum number of passengers is 12.
4.4 Sadilé is not wheelchair accessible.
4.5 It is not permitted to wear footwear on board that may damage the vessel, including in any case shoes with heels, shoes with black soles and shoes with hard soles.
4.6 River Maritiem VOF is entitled to refuse persons wearing such footwear access to the vessel, or to ask them to take off or replace the footwear before they come on board.
4.7 It is strictly forbidden to set off, ignite or have fireworks on board, on or in the immediate vicinity of the vessel, regardless of their category or nature.
4.8 Open flames in any form are also not permitted, including candles, torches, fire baskets, gas burners or other sources of heat or fire.
4.9 Smoking and vaping are strictly prohibited indoors. They are only permitted in consultation with the crew and only outside on the aft deck, provided the wind is favourable. Always use a closed ashtray and never throw cigarette ends into the water.
4.10 The use of drugs is prohibited. In the event of a violation, access to the ship may be refused or withdrawn without any right to a refund.
4.11 In the event of excessive alcohol consumption, the captain may restrict or stop the consumption of alcohol and, if necessary, remove people from the vessel.
4.12 Guests may not enter the engine rooms or the laundry room.
5. Liability
5.1 Taking part in the cruise, charter or overnight stay and boarding the ship is at the participant’s own risk.
5.2 River Maritiem VOF is not liable for damage, loss or injury, unless there is intent or gross negligence.
5.3 Liability is in all cases limited to the amount paid out by the liability insurance.
5.4 The client is liable for damage caused by themselves or their guests.
5.5 The client indemnifies River Maritiem VOF against third-party claims arising from acts of the client or their guests.
5.6 All damage to the vessel, its inventory or third parties resulting from failure to observe the applicable rules and/or conditions is entirely at the client’s expense and risk.
6. Food and drink
6.1 Bringing your own food and drink is not permitted, unless agreed in writing in advance.
6.2 Dietary requirements or allergies must be reported in advance.
6.3 River Maritiem VOF will do its best to take these into account, but cannot guarantee a completely allergen-free environment.
6.4 Guests with severe allergies are advised to carry their own medication.
6.5 River Maritiem VOF is not liable for allergic reactions.
7. Children
7.1 The minimum age is 12, unless agreed otherwise in writing in advance.
7.2 Minors must be accompanied by a parent or guardian.
7.3 Parents and guardians are fully responsible for minors.
7.4 Anyone under 18 is not served alcohol.
8. Pets
8.1 Bringing pets is not permitted.
9. Photo and video
9.1 Photos and video recordings may be made during the cruise, charter or overnight stay.
9.2 These may be used for promotional purposes, such as the website and social media.
9.3 If the client or a guest objects to this, they must say so in advance.
10. Force majeure
10.1 Force majeure means any circumstance beyond the control of River Maritiem VOF that prevents performance.
10.2 In the event of force majeure, the cruise, charter or overnight stay will be rescheduled or cancelled in accordance with article 3.2.
11. Applicable law and disputes
11.1 Dutch law applies to all agreements.
11.2 Disputes will be submitted to the competent court in Roermond or Eindhoven.